Gateway Coachworks
15685 Pine Ridge Rd
Fort Myers, FL 33908
Fort Myers, FL 33908
Phone: 239.561.4116
Fax: 239.561.0595
Limousine Resources
Warranty:
WHAT TO DO IF I HAVE A WARRANTY ISSUE ON MY NEW VEHICLE?
In the event that a warranty issue arises on your vehicle consult the owners manual provided by the (OEM) Original Equipment Manufacturers, both Chassis and Conversion. Remember the Warranties are provided by the original equipment Manufacturers, NOT Gateway Coachworks, so approvals and authorizations must be given by the OEM's. In the event that you can't get an answer from the OEM or don't like the answer you are given, please call us so we can get involved. Remember we can't authorize warranty work, but we can get you answers.
WHERE DO I TAKE MY VEHICLE?
Consult your Warranty Manual. For the Chassis, refer to the Chassis Manual ie. Ford, Chevy, Lincoln, International, Freightliner, etc... For the Conversion, refer to the Manual provided by the conversion company. If you have a question on who to call, please call us and we will assist you. When you take your vehicle to the Warranty Service Center that the conversion manufacturer has recommended. Remind them not to start work until they provided a written estimate and have written approval from the conversion manufacturer. This will make your Warranty experience a smoother one.
Service:
CAN YOU RECOMMEND A PLACE FOR SERVICE?
Remember for warranty issues consult your OEM Warranty Procedure Manual. For ongoing service matters, please call us and we will be glad to assist you. If you are out of our local area, we will we do our best to help you in locating a service center. From being in the Ground Transportation Industry for over 25 years we have developed working relationships and contacts throughout Florida and the other 49 states. Let our EXPERIENCE help you.
DO YOU HAVE ANY SERVICE TIPS FOR MY VEHICLE?